The case for integrated marketing purchasing. You get what you pay for. What are the services that are managed service provider provides is procurement. Having your it having your Tech provider handle procurement provides several benefits.
Recently we’ve installed more than a few cloud phone systems. As I work with clients one of the areas where I regularly find a cost savings opportunity is with their phone system and phone service. Here in the South Florida area there’s a lot of old school phone systems. It’s true that most business rarely upgrade their phone system. It’s not uncommon to see a phone system that’s 10 years old in a client's environment.
Some structure is better than no structure. Baby steps. When you meet a representative from any Managed Service Provider they’ll tell you about all the great stuff their company does. How they manage your IT. How they’re your technology partner. Yadda, yadda, yadda. But sometimes, just having the basics is all your business needs. At the most basic level all your business really needs is a managed tech framework.
What’s it worth to you? People love to tell you about the great deal they got on something. Hey Rob, I got this great deal on XYZ. Great isn’t that great? Everyone loves a deal. Everyone wants the lowest price. We live in a world where the lowest price wins. Things like value, quality and brand don’t hold a candle to price. But… There are other people who populate this planet that think a little differently.
You get what you pay for. Meetings are expensive. The matter how you slice it. Staff time costs money. You pull a bunch of people into a room in person or remotely to discuss issues and items. It costs you productivity. And is often a waste of time. Still, no matter what the experts say… People just like to have meetings.
HELP ME! The other day I met a prospect with an all too common problem. The main app that they run their business on is hostage to an angry developer. If you haven’t heard of this before I’ll explain. It goes something like this. You start your business. You need some custom software and so you hire a developer. They build an app for you.
One bad apple spoils the tree. I once worked with a client that reached 100 employees. The COO was doing all of the hiring and so she decided it was time to hire an HR person. She hired wrong. There is really no other way to put it. The new HR person rude was rude, unprofessional and generally not a nice person to work with.
Life is a game of cops and robbers. One of the core skills needed to work in the tech space is problem solving. Sure it’s a life skill. But to be any good in the tech world. You’ll need to be really good at problem solving. Nothing sucks more than calling someone for tech support and hearing that looming silence of uncertainty on the phone. Or worse yet. Getting someone on the line who clearly doesn’t know what they’re doing.