RING RING. This morning I received an after hours tech support request. I don’t usually get after hours calls. But this morning I did. It’s the first one this year. So I guess that’s a good thing. A client, who happens to be in another country, had a server go down. It’s interesting how your memory works at 4AM. After years and years of being in the tech world my brain still goes right into troubleshooting mode when needed.
#TARGETGEDDON - Last week Target registers all across the country were down for a few hours. During the outage, the Twittersphere came alive with several hashtags like #TargetDown #Targetgetton and others. It was interesting to watch. The news outlets jumped on the opportunity to spread fear and doubt into the minds of America. The Target IT department did their best to get things back online as soon as possible. But here’s the thing. At the end of the outage, all America was given as a reason for the outage was this… There was a glitch.
Back in the 90’s I used to use a phone system called NBX. They were one of the pioneers of IP based phone systems. One of the coolest features was the ability to pick up my phone and take it anywhere. Home, another office, a data center, you name it. I’d simply plug the phone into a network connection and presto! I had phone service.
Sometimes when employees leave they do bad things. Some like trash talking your company on Glassdoor. Some like trash talking your company on Facebook. But for some reason the most common form of F.U. is deleting email. I’m not sure whether people do it out of spite, or out of trying to hide something. It’s hard to say.
I’m out on the road today heading to a new client. Now I don’t get new clients every Tuesday, although it seems like it. Last week I just so happened to being onboarding for a new client on - yep, you guessed it, Tuesday. What’s interesting about this new client and last weeks new client is that they were both facing the same challenge. They lost data.