In the world of tech, there are 3 main roles. Planners, Builders, and Operators. Each one contributes to managing, monitoring and maintaining the tech in your business. Planners. Planners are people that help your tech get from point A to point B. Planners help by understanding your business needs and then designing, developing, and documenting where your business is headed from a tech perspective. From the big picture to process design a planner is the first key tech role needed in a modern business.
How do you eat an elephant? The myth of long range planning. From our youth we’re told we need to have a plan. That we need to know where we’re going. That we need to set long-range goals. And that we need to work towards them. The problem is this. For the most part. Long-range goals don’t work. Now let’s not confuse vision with long range goals. A vision is guided by a much deeper drive.
Tech is like a new pair of shoes. That first day that you buy a new pair of sneaks is awesome. Everything is shining and new. Except for… You put on the shoes. But those new shoes are a little snug. And it’ll take a few days until they feel really good. Until you find that just right fit. The tech in your business is very much the same way.
Every business is different yet similar at the same time. Although businesses can be very different in the products and services that they offer. There’s one area where similarities exist in each business. And that is in the tech that runs a business. The following is a list of tools that a modern business should have as part of their tech.
Sometimes building the perfect beast can take some time. This week I’m working on a tech assessment for a new client. During my initial review of their environment I found all sorts things that needed attention. There were old systems. Misconfigured systems. An excess of systems. In short, this environment had not been managed, monitored, or maintained for a very long time.
Here are 7 things you should do before shopping for a new IT provider. Know how much you currently spend. This includes services, software, subscriptions and CAPEX costs. Understanding your entire IT spend is important when considering a new provider. Ask other businesses you know and trust who they use. A lot of times referral’s are the best source when looking for new vendors. If your referral network is light. Look for IT providers with social proof.
The single best way to improve the tech in your business is to have a plan. These 4 letters P - L - A and N are the key to your success in any endeavor. I understand that we’re all moving a million miles an hour. I understand that you have a million things on your plate. But that doesn’t change the fact that the single biggest challenge small businesses have with their tech - is that they operate without a plan. You could call it whack-a-mole tech.