All aboard. My newest client is a company that supports the cruise industry here in South Florida. Their tech environment is comprised of a mix of both cloud and on site tech. They’re moving from a one tech guy doing everything model to an IT company. It’s a big step.
Ask any tech guy out there what antivirus software they like and be ready for a dissertation ad nauseum. If you attend any tech conference at some point someone will ask you the age old question… What antivirus software do you use? For most techs what antivirus software they recommend is akin to religion. They’ll fight tooth and nail to prove that they’re right. Why?
Some structure is better than no structure. Baby steps. When you meet a representative from any Managed Service Provider they’ll tell you about all the great stuff their company does. How they manage your IT. How they’re your technology partner. Yadda, yadda, yadda. But sometimes, just having the basics is all your business needs. At the most basic level all your business really needs is a managed tech framework.
Yesterday I was helping out on a technical issue at one of our clients. It was, what we like to call... An intermittent problem. Things would work fine for a while and then all of a sudden. They wouldn’t. Someone might call in and report a problem. We’d call them back. And then as fate would have it. There would be no problem.
Ever since the Mac was released way back when it has symbolized rebellion from traditional IT. Not to say that Macs can’t or shouldn’t be managed by an IT department. It’s just that most people that use Macs don’t think they should be managed But just like PCs. Yes, I just said that. Macs need to be updated on a regular consistent basis.
This week I’m working on a couple of network projects. I have a couple clients better in the process of upgrading what they have. We are replacing their Best Buy grade switches network year with business grade year network here. Your network is the single most important part of your tech environment. It is what connects you to the rest of the world.
A while back I was asked to help a client with their camera surveillance system. The had over 200 cameras across multiple locations. Not knowing too much about the subject it I went and met with the system vendor. They explained to me how their system worked and all the various features and functionality available.