My Friend Doctor Tech

My Friend Doctor Tech

I have a friend name Dave who is a doctor. He was telling me about the app he uses at his office. His process goes something like this. He’ll go in and speak with a patient (client). Understand their request. If he’s not sure about the solution he’ll let them know that he needs to step out for a minute. He then goes over to his computer station and inquiries on his medical practice app.

Let's Go To The Google

My wife and I are always discussing different topics.

As with all people - we were raised with certain opinions and understandings of how things work.

For example - Ask us how planes fly and you'll get two completely different answers.

We will typically debate a topic for a minute or two before one of us says...

Let's go to the Google!

At which point one of us will pull an online source on the topic of the moment.

Then we both say - oh yeah, that's what I meant - and then we laugh.

There’s so much knowledge at our fingertips.

We know we're not the experts of everything.

But sometimes it's fun to pretend.

In the end we both know that reaching out for help is our best option.

And we'll take the option when needed.

Email Goes Cloud

We've been doing a lot of email migration work lately.

Mostly moving companies to Microsoft Office 365.

Some migrations have been more difficult than others but they all end up in the same place.

And that's a good place.

You see, these new clients had pretty bad email systems prior to coming on board.

Add to that, that most of these clients were paying too much for email services they had.


At the end of the day it's good to have a happy customer with a properly set up environment.

The result is always great.


The more email projects we do.

The better we’ve gotten.

Everybody wins.

Email in the cloud is now the norm.

Being a big proponent of cloud technologies I've dreamt of these days for many years.

And you know what?

They're finally here! 

My dreams are now reality.

Good times!


One of the more common stereotypes put on tech people is that they just use Google to solve problems.

I would say that this is mostly accurate.  

At the same time it’s important to note that there are varying degrees of Google searching based on your experience.

This is affectionately known as Google-fu.

Typically those with better Google-fu are in turn better problem solvers.

There's a certain skill to knowing what to ask Google.

There are also different ways to use your Google-fu.

You can research a problem or topic.
You can look for pointer's.
Or you can look for an actual solution.

Knowing which approach to use is based on experience.

Using a search engine to solve a problem is a very common practice.

But it is not all that tech people do.

Really good tech people also have their own library of information.

When you combine experience, a personal library of information and Google-fu you have a pretty serious arsenal to draw from.

It doesn't really matter what industry you work in.

Having these three pieces is a huge differentiator.  

Don't hate the Google.

Shared knowledge lifts everyone.

Startup Tech

It's really exciting to work with startups that have gone from proof of concept to a viable business.

It's also great to see how modern tech specifically how cloud tech has enabled businesses to just DIY their tech and go.

Recently I've been meeting with a couple of companies that use Gmail and Dropbox.

They’ve built some really great businesses using a very seat of your pants approach. Heck, it's working.

When your business hits its first inflection point of staff and tools is typically when I get involved. 

The process goes something like this…

We have a discussion.
I learn your business model and tool set
And then help chart a course to help you move forward.
Your business accelerates and grows.

Doing the best you can with what you know and using the cloud is a beautiful thing.

It's exactly what should be happening.

This is what is revolutionizing the startup world and enabling small businesses to grow and thrive.

So don't stop.
Keep doing what you're doing.

Just know that at some point you will have an inflection point and you'll need some help.

When you get there.  I’m here.

Your 11 Tech Resolutions for 2017

As were in the final countdown for 2016 and we look forward to a brighter more prosperous 2017 it's time to make some tech resolutions. So I thought I would give you a head start and help out with a few suggestions.

1.  If you have an email server at your office kill it and get on Office 365 or Google GSuite. You'll be happier trust me

2.  If you're not already on Microsoft Windows 10 then it's time to upgrade there's no reason to be on Windows 7 anymore and it's turning 8 years old this year.

2.5.  If you're on anything older than Windows 7 pick up your computers and throw them out the window. It's shameful to have anything like that in your office at this point.

3.  If you have a file server in your office that holds all of your documents move to SharePoint or Google Docs. Files on a server are a thing of the past and we just can't have that anymore.

4.  If your phone system requires for you to call a phone vendor to come to your office to configure it, it's time to replace your phone system with a shiny new Voice over IP system.

5.  If you are changing tapes or swapping hard drives as part of your backup see item 3.  Then take whatever is left over and move to some form of cloud backup.

6.  If your employees are using less than a 23 inch monitor they are going blind. Buy them bigger monitors and preferably two.

And finally let's talk about some personal resolutions you can make.

7.  Ask and listen to your IT company's advice.  They will help you.

8.  Accept that if you have not done any of the things listed above - that you will not get angry when things don't work as they should, when things take longer than they should and finally when you lose business due to a tech issue.

9.  Accept that the tech in your business requires an investment on your part of not only dollars but of your involvement and desire to move it forward.

10.  Promise to yourself that you will not demonize technology or devalue the tech in your business.  Know that computers can enable you to become a more successful company, improve your business and improve your company culture.

11.  And last but not least make the commitment to get the tech right in your business in 2017.

I hope you have a great year.  If there’s anything I can do to help shoot me an email. 

All the best.