Yesterday we moved a clients tech environment from their office to a data center. They’re a small tech company here in South Florida with clients spread across the country. They wanted to move to a new office space and it just didn’t make sense to build a new computer room from scratch to support their 24/7 needs.
I'm just going to come right out and say it say it.
People struggle with documentation.
I don't know why that is but the ability to document how something is set up or how something works is lost to most people.
The thing is, documentation is easy as making a shopping list.
I don't know about you but whenever I go shopping I make a list of all the items that I need to purchase on my trip.
I use an app I use an app called Wunderlist to keep track of what I need to buy.
The same holds true for your tech.
- It's important to have a list of all of the equipment and you own.
- It's it's important to have a list of all the software that you own.
- It's important to have a list of all of the software licenses keys that you own.
I think it's awesome when I come into an environment where there is a person that keeps track of things. It's much easier to have a conversation when you have a document to reference.
But the reality is that most people don't think this way.
Some people feel technically challenged and so the act of documentation is lost or nonexistent.
While there are lots of great apps out there that help keep track of things and make lists - just writing stuff down on a piece of paper will do the trick.
So get out there and document what you have. It really does make a difference.
Need help? Shoot me an email.