I was talking to a client one day about his ERP implementation and why something like 85% of all ERP implementations fail. He said something that stuck with me. If people would just use the software as it was intended to be used there would be more success.
I would say that one of Microsoft single greatest achievements is the application known as Excel.
It's an amazing app that lets you look at data and information in a myriad of ways.
While we're at it - I’d also say that the Microsoft Office 365 platform is another one of Microsoft’s crown jewels.
While Excel is a powerful tool, it can also be a unruly information bucket, causing all sorts of problems due to bad formulas or stale data.
While most businesses in America run QuickBooks as their accounting system it could be argued that most businesses actually run on Excel.
I've worked with companies that almost entirely run on Excel - Using their accounting app for just basic AP/AR functions..
Nothing kills a meeting faster then when someone breaks a formula in an Excel spreadsheet.
I cringe as a meeting spirals down to watching someone trying to figure out where someone else broke a formula.
We've all been there.
On the flip side… I’ve worked with a company where the CEO banned Excel spreadsheets!
The mandate was made that everyone had to work in QuickBooks.
And you know what? It actually worked out pretty well.
The point is finding the right app to run your business on and then embracing it.
Using a series of Excel spreadsheets doesn't scale. But people still try.
Part of getting your tech right investing in the right tools to run your business.
If you're looking for actionable data in a comprehensive app there a some good options out there.
Most people do what they know. And most people know Excel. I get it.
But making decisions and holding on to decisions based on your fear of the unknown is not good for you or anyone for that matter.
Sure, stepping up to an app like NetSuite or Intacct appears to cost more.
But when you compare that investment to the amount of time that people spend making reports, crunching spreadsheets, or creating rabbit holes of data - the decision seems pretty clear to me.