I WANT IT NOW
I need this tech issue fixed now!
Whenever someone says they want something now it’s immediately a suspect request.
Anyone who has been around tech for any amount of time knows that “now” is not always possible.
And yet, there are those that want their tech fixed now.
DON’T DISRESPECT THE TECH
Like Billy Crystal said in The Princess Bride.
Don't rush me, sonny. You rush a miracle man, you get rotten miracles.
Real solutions take time.
Heck, a quick fix takes time.
How much time?
It all depends.
Many things can be fixed right away.
A password reset.
Clearing a printer.
Changing file permission.
The challenge comes when someone assumes that everything tech is easy.
Or worse, that you can demand something be solved immediately.
It’s just plain whack.
TECHNICAL PEOPLE ARE SMART
They understand when a request is unrealistic.
They shrug in the face of stupidity.
But most tech people are easy going.
And they’ll just get to fixin’
All the while someone is harassing them to get their problem fixed now.
It’s a sad state.
Be nice your techs.
Don’t disrespect the tech.