HELP DON’T HINDER
We’re all well-intentioned folks.
We want to get things done.
So much so that sometimes we push a little harder than we should.
You see a co-worker or staff member that needs some help and quickly jump in.
We offer advice.
We offer our experience.
Given the chance, some of us will even tell them exactly how to accomplish the task.
But here’s the question.
Are you helping or hindering?
Let me put it this way.
Has someone ever offered you advice that you know is wrong?
Has someone ever told you how to perform a task and you knew they were wrong?
Believe me, it happens all of the time.
When it comes to the tech field.
There are a lot of experts.
People who are willing to offer you their so-called smarts.
But here’s the catch.
Without the right frame of reference, their advice is misguided as best.
It comes down to this.
If you want to help someone…
Ask them if they want your help.
Ask questions to understand the issue.
Validate your understanding.
And then if it’s appropriate.
Provide advice or knowledge on how to resolve the issue.
Help don’t hinder.