What? No Backup?

Yesterday I met with a client to review their recently completed IT assessment.

We open up to page one on the assessment.

I highlight the summary of the findings of which number one is that they have no back ups.

Client looks back at me slightly puzzled and doesn’t say anything - so I keep on going.

I'm sure he'll speak up soon.

So I continue on to next the page to where I point out again that they have no back up.

The client stops me and says - wait a minute.

I'm processing the importance of what you just said.

You mean to tell me I have no back up?

To which I answer yes - you do not have a back up.

As a matter of fact from all the data I’ve collected you've actually never had a back up.

Like never ever.

At this point the client is in shock.

He can't believe what he’s hearing.

His last IT guy assured him that he was protected.

The client tells me that he even point blank asked the guy - if my business where to burn down today would I be able to recover?

And of course the IT guy answered yes.

The client asked me - how could my IT guy lie to me?

Which one of you is telling the truth?

I directed him to the data that clearly showed no backups.

I then shared with him that these types of situations are not uncommon.

But not to worry we’ll get his backups started today.

This is a true story.

I can't make stuff like this up.

The reality is that there is a lot of bad tech out there.

Companies are unprotected and don't even know it.

I’m just trying to end the madness one client at a time.

The good thing is that outside of this one major issue there are only a few small items that we need to fix to get this environment in tip-top order.

And so goes a day in the life.