80/20 IT

The 80/20 rule is alive and well in the tech world.

Hire someone to install your new phone service?

They’ll install just 80% of it.

Getting that new server installed at your office?

You can bet it will be installed at just 80%.


Wait a minute!

So who does the other 20%?

Well, no one does.

Unless you do it.

And most likely you won't know what needs to be done.


If all of this sounds a little off to you don't worry, it's normal.

Consultants have been doing just 80% for so long that we’ve become accustomed to it.


So I guess you're wondering how do I get to 100%?


Well, first you need to find the right company.

Then you need the right plan.

Then comes the most important step.

You need to make sure that the vendor delivers to the plan.


Typically there are a lot of frustrations around those little loose ends that are left over after you’ve bought something new.

The key is to find someone vested in your interests, someone vested in making sure the job is done right and someone who wants you to get what you paid for.

Someone who will give you 100% to get you to 100%.

Let’s leave the 80/20 rule for other things besides your tech projects.