I’m sure you've heard the saying “A lack of planning on your part does not constitute an emergency on my part.”
This phrase almost always comes as a one sided punch from the person being asked to do the work.
The reality is that - lack of planning is a two way street.
One of the biggest challenges businesses have with tech is planning and budgeting.
Notice that I put planning before budgeting.
It can be frustrating when something goes wrong and I have to make that phone call to let someone know that we have an unplanned expense.
Now don't get me wrong - most people understand that there will be unexpected expenses that will pop up from time to time.
All they ask is that they are informed as to the why so that they can understand the expenditure.
But even so, there are still situations more often than not, where the unexpected expense is an unwelcome event.
And if you add to that a person who is not used to planning and budgeting.
It can make for a challenging discussion.
The person instantly goes into the mode of.
You’re just trying to charge me more money.
Why do I always have to spend money.
And this causes frustration.
Getting the tech right in your business means expecting both planned and unplanned expenses.
Heck, you can even plan for unplanned expenses by adding an unplanned expense line in your budget. Works wonders!
If you're opening up your wallet every month on a regular basis and dropping unplanned cash into your tech then there’s something wrong.
Understand that this behavior is not normal.
It means that there is no plan.
It means that there is no agreement for maintaining the tech in your environment.
Getting your tech right requires a little planning.
And a little budgeting.
So put your wallet away and make a plan today.
You’ll be glad you did.