For some reason, in small business, the responsibility of IT always seems to fall on the Finance person or the Office Manager.
These poor souls end up taking on the brunt of the day-to-day business tech needs. Maybe it's because they're good at operations, maybe it's because they're good at numbers. Or maybe it’s just because they’re willing victims.
Losing your job identity is a very real problem for many workers.
People can easily caught up in the day-to-day minutia.
Driving value to the business is lost in favor of firefighting.
It's not their fault. Well maybe it is - But seriously, these folks are underwater and need your help.
If you have someone coming in every day and doing the same thing over and over again with the same poor results - then what they are working or how they approach their job is what is wrong.
So a logical question would be…
What should my people be working on if not IT?
Well here's a few thoughts
For one, they could be working on the job you originally hired them for.
These same people could also be working on initiatives or projects that help move your business forward.
I'm a big believer in having the right person in the right role.
Someone who's in your business just doing low level IT tasks just because there's nobody else to do it isn't the right solution. And if you’re piling the IT on a person just because you don’t want to hire a professional to do it - well that’s just plain wrong.
This whole concept of don't cheap things out, don't cut corners, don't throw bunch of tasks on somebody just because they're there is a bad way to operate.
Don't throw your tech into the wind.
Don't throw your tech at your finance guy.
And if your finance guy thinks he's Mr. Super Tech then you need to tell him that he's wrong and that's not what you hired him for.
I hope this makes sense. If it doesn't shoot me an email and I'll try again.