Your Culture Matches Your Tech

Your Culture Matches Your Tech

Does a company’s culture match their tech? I think so. If your company is generally disorganized. Chances are your tech will also be—out of sorts. By the same token. If your company has a lot of rules and policies then more than likely… Will have tech with all sorts of intricacies with your tech, that may or may not need to be there. Chaos begets chaos. Calm begets calm.

Sometimes You Gotta Zoom Out To Zoom In

Sometimes You Gotta Zoom Out To Zoom In

Yesterday I was helping out on a technical issue at one of our clients. It was, what we like to call... An intermittent problem. Things would work fine for a while and then all of a sudden. They wouldn’t. Someone might call in and report a problem. We’d call them back. And then as fate would have it. There would be no problem.

Users Do The Darndest Things

Users Do The Darndest Things

Yesterday I received a phone call from a client. Apparently their receptionists phone was broken. Now they don’t operate in a normal manner where there is a receptionist that runs a switchboard. But needless to say it’s important for everyone in the office needs to have a working telephone. The issue was resolved in short order but the root cause left me a little puzzled.