Dedicate 1 Email To Manage Your Tech Stuff

Dedicate 1 Email To Manage Your Tech Stuff

THERE CAN ONLY BE ONE

A common issue I run into when onboarding new clients is tracking down access to the different apps, licenses, sites, and services that a client uses to run their business. Login access to things like… A domain registrar (GoDaddy, Network Solutions, etc.) Software or hardware licensing. Or even login information to Microsoft Office 365 or Google G Suite. You’d be surprised at how many businesses don’t have access to their own tech stuff.

The Case For Integrated Tech

The Case For Integrated Tech

SUPER HELPFUL TECH

Most tech providers talk about Service Level Agreements or SLAs. It’s a fancy way of saying… “Here’s what you get”. In exchange for paying me your dollars. For example. If you call me for help. I agree to return your call within 4 hours. Another common one would be. If you need help with your server. I will help you as long as it’s covered under a manufacturers service contract.

Small Businesses Get Hacked The Most

Small Businesses Get Hacked The Most

Verizon’s 2019 Data Breach Investigations Report states that the most hacked business sector is Small Business. 43%. Damn! No matter how you slice it. It’s not good. It does make sense though... And that’s because small businesses typically have less structure when it comes to tech. Most small businesses wing their tech. And it shows. It is in part why I started Get Your Tech Right.

You Don't Need Everyone's Password

You Don't Need Everyone's Password

WHAT’S YOUR PASSWORD?

Something I see quite a lot in small business is the practice of keeping a list of everyone’s password. Typically it’s an Excel workbook with everyone’s name, email address and password. So why would some do this? Well… They do this so in case someone is out for the day they can login as them and handle their tasks. It’s part of being a small business.

Is Your Business Tech-Resistant?

Is Your Business Tech-Resistant?

TECH-RESISTANT

When someone presents you with a new tech solution... We think of all of the ways that it’s going to fail. What’s not going to work. We get agitated. And we resist change. Change is the plague of the tech world. I get it. Nobody likes to change. You could say, with all the new technologies that have come out over the past 10 years that we’re getting better.

Overcoming Tech Challenges In Not-for-Profit Organizations

Overcoming Tech Challenges In Not-for-Profit Organizations

WITH A LITTLE HELP FROM MY FRIENDS

Last week I had the opportunity to work on an assessment for a Not-for-Profit Organization in our community. They’re a well-known entity in the South Florida area. But even with all of the fame and press that comes with being well known… Their tech is a mess. It’s an unfortunate situation. As with most Not-for-Profit Organizations, their tech is comprised of a series of random donations that have been cobbled together. And as a result, things don’t work very well.