#growth

Your Clients Are Not Your Enemy

Your Clients Are Not Your Enemy

WHY YOU GOTTA BE LIKE THAT? Working in the tech space I get to interact with people at their worst. Their computer is not working. Their app is not working. Heck, they’re not working. It’s frustrating. The Grind. As a tech person, I love problem-solving and troubleshooting. But all of this problem solving and troubleshooting can wear a person down. One of the ways it wears you down is when you work with tough clients. By tough clients, I mean clients that don’t appreciate you. And relationships that aren’t balanced.

The Religion Of Business

The Religion Of Business

Years back a good friend of mine made a comment. He said that business management theory and training had surpassed religion in its ability to help man. It was an interesting comment and I’ve thought about it since then. I was reminded of my friends comment over the last few business conferences I’ve attended. At one conference they went around the room as each business owner shared what he was doing as a human being to help his family and his community.

Weekly Rotating Roles

Weekly Rotating Roles

I LOVE IT WHEN A PLAN COMES TOGETHER. I recently came across the idea of rotating roles in the office. It’s not a new idea. It’s actually an old one. But for some reason, right now, it resonates. I’ve been thinking of ways to improve one of our teams. Here’s the idea. Each week, each team member takes on a different role. During the week that each team member has the opportunity to contribute and develop the function/role they’re responsible for.

Social Media Friends Just Aren't As Good As Real Friends

Social Media Friends Just Aren't As Good As Real Friends

Our social groups used to be just a few friends. There was that kid at school. And that neighbor kid down the street. As you grew up you made a few more friends. In college, while out and about, or at work. Add a friend here. Add a friend there. A close group of friends that supported you. And hopefully, your family was there for you too. But then social media came along and changed all of that. Social media changed the meaning of the word friend.

Is Your Tech Environment Obsolete?

Is Your Tech Environment Obsolete?

Whenever I’m looking for an old piece of software I head over to oldversion.com. It’s the best. It’s a virtual history of the apps and services created as the internet grew up. Even to this day, on a rare occasion, I’ll need a piece of software to help a customer. When this happens, I head over to oldversion.com and download what I need.

Every Team Needs A Coach

Every Team Needs A Coach

Not another sports analogy. Teams. Roles. Both important things when you’re trying to grow your business. Every team needs a coach. I was talking with a friend the other day about teams. He loves the concept of autonomous teams. Teams where everyone is pumping at full steam. But what happens when teams struggle? What happens if your team loses a few games? What happens when your team is in a slump?