Why Musical Chairs Is Not a Good Hiring Practice


In small business America, there are all sorts of wacky business practices.

Many of them come from people just making stuff up.

Others from people just throwing stuff at the wall to see what sticks.

One such practice is what I like to call Hiring Musical Chairs.

Hiring Musical Chairs

It goes something like this...

Hire a bunch of people.

See which one sticks.

Fire the rest.

Then repeat the process.

What is interesting is that the success ratio on this practice sucks.

Hire five people.

Keep one or two.

Then one quits.

And the other gets replaced on the next go around.

It’s a vicious cycle.

And still, lots of companies play musical chairs.

Sales organizations.

Support organizations.

Maintenance organizations.

Hospitality and medical organizations do it too.

Somewhere, sometime, way back when, somebody thought to themselves.

Man this a great idea!

It Doesn’t Work

Here’s why Musical Chairs Hiring doesn’t work.

It means that there’s something wrong with your hiring process.

It means that there’s something wrong with your culture.

It means that there’s something wrong with your leadership.

And, it means that your company has a people problem.

Let’s look at these 4 reasons briefly.

A Hiring Problem

If you know what type of person you’re looking for you should be able to build a process around how to find, recruit, train, and develop, these sorts of people.

All it takes is a little effort, to develop a process, and to ensure that you’re selecting the right candidates up front.

Then with the right training program.

You’ll be good.

A Culture Problem

People spend a lot of time talking about culture.

And that is because - culture is important

But your culture is how your company acts and behaves.

Not what you market it as.

So if you play musical chairs.

Then your culture will be one of transients.

And that ain’t good.

A Leadership Problem

Lack of leadership in a company results in bad business practices

This goes back to having a company problem.

If your business doesn’t invest in its leadership and building leaders and trainers.

You really can’t really improve your hiring and development processes.

A People Problem

It’s all about hiring the right people.

I’m sure if businesses could be built without people they would be.

But the fact is—you need people.

They’re an assist and a liability.

But we ignore the fact that they’re an asset.

And we treat them like liabilities.

Hiring Is Tough

But only because we make it tough.

If you design a process that covers attracting, recruiting, onboarding, and training, you’ll find success.

Add some ongoing development and you’ll be considered the best of the best.

Great companies are made up of great people.

How do you get there

Get your process right.

Hire right.